Terms of Service

These Terms of Service govern your use of the website and services provided by The Nuzzle Buddy. By accessing or using this website, you agree to be bound by these Terms. If you do not agree, you should not use this website.

1. Company Information

This website is owned and operated by:

  • Company Name: MNS Brands B.V.
  • Registration Number: 42012240
  • VAT Number: NL869283236B01
  • Registered Address: Goudplevier 24, 3403 AT, IJsselstein, Netherlands
  • Email: support@thenuzzlebuddy.com
  • Phone: +31644681877

2. Use of the Website

You agree to use this website only for lawful purposes and in accordance with these Terms. You must not:

  • Use the website in any way that breaches applicable laws or regulations;
  • Engage in fraudulent or harmful activity;
  • Attempt to interfere with the website’s functionality or security;
  • Use the website to distribute harmful or malicious content.

3. Products and Services

All products offered are subject to availability. We reserve the right to modify or discontinue products at any time without prior notice.

We make reasonable efforts to ensure that product descriptions and information are accurate. However, minor variations may occur and do not constitute a defect.

4. Pricing and Payments

All prices displayed on the website are final at checkout. We reserve the right to change prices at any time without notice.

  • Payment must be completed at the time of purchase;
  • Orders will not be processed until payment is successfully received;
  • We reserve the right to refuse or cancel orders if fraud or unauthorised activity is suspected.

5. Order Acceptance and Cancellation

After placing an order, you will receive a confirmation email. This does not guarantee acceptance of the order.

  • We reserve the right to cancel or refuse any order for operational, legal, or security reasons;
  • If your order is cancelled after payment, a refund will be issued to the original payment method.

Orders can only be cancelled before shipment. Please refer to our Return and Refund Policy for more details.

6. Shipping

Shipping is provided in accordance with our Shipping Policy. Delivery times are estimates and may vary due to factors beyond our control.

7. Returns and Refunds

Returns and refunds are handled in accordance with our Return and Refund Policy. Please review this policy before making a purchase.

8. Consumer Rights

Nothing in these Terms excludes or limits your rights under applicable United Kingdom consumer protection laws, including rights relating to faulty or misdescribed goods.

9. Intellectual Property

All content on this website, including text, images, graphics, and logos, is the property of The Nuzzle Buddy or its licensors and is protected by applicable intellectual property laws.

You cannot reproduce, distribute, or use any content without prior written permission.

10. Limitation of Liability

To the extent permitted by law, we are not liable for:

  • Indirect or consequential losses;
  • Delays or failures caused by circumstances beyond our control;
  • Losses resulting from the misuse of products or services.

Nothing in this section limits liability where it cannot be excluded under applicable law.

11. Privacy

Your personal data is handled in accordance with our Privacy Policy, which explains how we collect, use, and protect your information.

12. Third-Party Links

This website may contain links to third-party websites. We are not responsible for the content, policies, or practices of those websites.

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on this page.

It is your responsibility to review these Terms periodically.

14. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the United Kingdom. Any disputes shall be subject to the jurisdiction of the courts of the United Kingdom.